Effective Date: 29.09.2025

Rez ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our mobile application and website (together, the “Services”).

Information We Collect

When you use our Services, we may collect:

  • Personal details: your name, email address, phone number, and reservation details (such as date, time, party size, and preferences).

  • Account information: if you create an account (e.g., login credentials, saved preferences).

  • Location data: if you enable location services, to display nearby restaurants.

  • Device and usage data: including device model, operating system, app usage activity, crash reports, and performance data.

  • Cookies and similar technologies (web only): we use cookies to improve your browsing experience, remember your preferences, and analyze usage. You can manage or disable cookies in your browser settings.

How We Use Information

We use the collected information to:

  • Process and manage restaurant reservations.

  • Provide, operate, and improve our Services.

  • Send confirmations, notifications, and service updates.

  • Personalize recommendations and user experience.

  • Ensure security, prevent fraud, and comply with legal requirements.

We do not sell your personal information.

Sharing of Information

We may share your information only with:

  • Restaurants you make reservations with (only necessary booking details).

  • Service providers, including:

    • Shopware 6 API – to manage restaurant and reservation data.

    • Twilio API – to send SMS, calls, or notifications related to reservations and account activity.

    • Firebase (Google LLC) – for push notifications, analytics, and crash reporting.

    • Hosting and analytics providers – to run and improve the Services.

  • Legal authorities when required to comply with law.

Cookies and Tracking (Web)

We use cookies and similar technologies for:

  • Essential cookies – required for login and reservations.

  • Performance cookies – analytics, crash reporting, and improving functionality.

  • Preference cookies – remembering your settings and preferences.

You can opt out of non-essential cookies by adjusting your browser settings.

Data Retention

We retain your information only as long as necessary to provide our Services and comply with legal obligations. You may request deletion of your account and data at any time by contacting us at [your email].

Security

We use appropriate technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your data.

  • Withdraw consent (e.g., for cookies or location services).

  • Request a copy of your information.

To exercise your rights, contact us at [your email].

Children’s Privacy

Our Services are not directed to children under 13 (or the applicable age of consent in your country). We do not knowingly collect data from children. If such data is discovered, we will delete it immediately.

Third-Party Services

Our Services integrate with third-party platforms. Please review their privacy policies as they handle your data under their own terms:

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted in the App and on our website with the “Effective Date” updated accordingly.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 info@armscript.com
📍 Armscript / Rez